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Post updated: 11th November 2019

Renting a private villa is de ­rigueur for travellers coming to Bali. There are thousands of villas in Bali, each claiming to offer holidays fit for a celebrity – private pools, chef on call, chauffeurs etc. But paradise can have its pitfalls and it pays to do your research before booking your luxury holiday pad. We often hear of travellers being ripped off by scams where guests pay to rent a luxury villa accommodation that doesn’t exist. With Chandra, you’ll never pay more than you would going with an agent, as we always price match.

There’s a lot to consider while booking your luxury holiday villa in Bali – location, décor, price, owners and neighbours, just to name a few. How do you know you’re getting a good villa at a great deal, with a little luxury and booking it through the right company?

Chandra Villas have been built over the past 8 years as a family home away from home; a place to escape the realities of hectic lives in big cities. Our villas are designed to allow you to feel the comfort of home while receiving the attentive service of a family who cares, without the emotional attachment. Our aim at Chandra is to make your holiday all about you. Hence, we encourage you to book directly with us instead of going through an agent.

Why book direct at Chandra Bali Villas?

1. Better chance of upgrade

A luxury villa at Chandra gives you a lot more space than even the biggest suites in hotels. When you book direct with us, you may just get lucky and have your villa upgraded to a bigger villa with even more space. Imagine you’re four people and have enquired with an agent for a 2 bedroom villa but our booking system shows sold for your holiday dates. If you come to us directly, we may upgrade you to a 3 bedroom villa without any extra charge.

jon janni december 5

2. More inclusions, same price

When you book directly with us, we don’t have to pay a commission to an agent which means we can spend that money on offering you a better holiday experience. Our direct booking specials may include airport transfers, discounts on longer stays or a complimentary Indonesian meal prepared by our chef. Be assured that you will be well-pampered on your Bali holiday.

chandra spa therapy

3. Personalised service tailored specifically for your holiday

When you book with us, our concierge team can communicate with you directly and we can organise personalised services like toys, food on arrival, groceries in the fridge, pool fences, car seats etc. We already have so many extras within our villas but if we can’t communicate directly, you may not know that these are available. Imagine you arrive in Bali after a long flight with your kids and your villa is already pre-stocked with all the groceries you need, the pool fence is already set-up and you don’t have to worry about lifting a finger on your holiday!

bali pool fence

4. Ask questions, plan your trip

When you book a villa with an agent you can’t usually ask the villa directly about the little things that are important to you. Can I arrange a birthday cake? How much will a babysitter cost? Can you plan my trip to Ubud? Can you make a reservation to my favourite restaurant in Bali? At Chandra Villas, our concierge team will take care of all the hassles of planning your Bali holiday. We have English speaking staff as well as staff who know the local languages so there is no miscommunication which may happen when you book with an agent.

bali chandravillas chauffeur

5. Flexibility with date changes

Booking directly gives you the flexibility to change your travel dates which may not be available with an agent. We understand that holidays don’t always go as planned and sometimes you may be forced to change your travel dates because of unforeseen circumstances. In such cases, our reservations team will try their best to accommodate you and you are saved from the hassles of going back and forth with an agent.

jon janni december 7

6. Special treats for loyal customers

At Chandra, we pay attention to all the little things that ensure you have a great experience every time you return. Our guests love the luxuries that come with Chandra – private pool, the extra space, food customised to your dietary requirements and the warm service of our staff. When you stay at Chandra, we offer you an experience that you wouldn’t stay anywhere else again. We’re trying to build our guest profiles for loyal customers so when you return, you get more of what you loved and less of what you didn’t. For e.g. if we know you love pancakes for breakfast, then we’ll make it a point to serve pancakes the next time you return.

If you’re already planning a holiday to Bali, talk to our reservations team for best rates and specials. We’ll be happy to offer some surprise bonuses when you book direct!

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