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Villa Staff

Warm and friendly staff team

Chandra Bali Villas has a warm and friendly staff team to attend to your requirements and guarantee a pleasurable and comfortable stay in Bali. Our dedicated villa staff team will ensure discreet service without interrupting the privacy of guests. All our staff speak fluent English & Bahasa.

Villa Manager

Your Manager is responsible for the overall operation of your villa including staffing and assuring your satisfaction. Should you have any extra requirements at all, our villa manager will be more than happy to assist you both in and out of the villa. If you need assistance while out and about, call, text, WhatsApp on +62 (0)8113887672. Be sure to mention your villa number at the start of the message.

Villa Attendant

The Villa Attendants are responsible for maintaining high standards of cleanliness and evening turn-down services. The day shift is typically from 6.30am to 4pm. These hours are flexible and depend on your needs, and can be adjusted to fit your schedule. The second shift works from 2pm until 10pm, and the third from 11pm – 7am. Don’t be afraid to ask staff to pop out to pick something up for you. We’re happy to help you on your holiday.

Pool and Garden Attendants

We have attendants to maintain the swimming pool, garden and general maintenance of the grounds. They may also assist the Villa Attendants with preparing your villa. Pool and garden attendants work from 8am – 8pm.

Security Staff & Drivers

Our security guards ensure that the villas are safe and secure twenty-four hours a day. They work in three shifts from 7am – 3pm, 3pm – 11pm and from 11pm – 7am. Drivers work during the day.

The cleaning of your villa can be carried out while you are out, or on your request. Staff’s working hours are from 6.30am until 7.30pm. We aim to make your stay at Chandra Luxury Villas as relaxing and comfortable as possible and most requests that you might have can be easily accommodated.

The Swimming Pool and Garden

The swimming pool is available to you twenty-four hours a day. It is cleaned and sanitized every morning at 8am. If this interrupts your routine, please alert your Villa Attendant and arrange a more suitable time.

We provide towels on the sun lounges next to the pool for your convenience. When using the pool, please ensure that children are supervised at all times.

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What our customers are saying about us:

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Service is first class, epitomising the friendliness for which the Balinese are renowned.


The staff were all amazing, friendly and so very generous in their help for anything we wanted to know or asked for.

David C

The whole experience was very luxurious, including: the in-villa breakfasts prepared by our private butler, the private pool, the five-star bedrooms overlooking the pool.


We were all blown away by the exceptional service! And amazing Staff who made us feel like we were the only ones there. Nothing was too difficult for the staff and they enjoyed helping us make the most of our break!


The staff is what truly makes this the best of the best. Nothing is a problem, everything you need is taken care of. Everyone from the gardener to the butler to the manager knows you by name and greets you with a smile, and everything just flows seamlessly. At Chandra, they make you feel like family.


The booking staff was very friendly and helpful, the whole team was far above what you could expect and see at other places in terms of customer orientation. Everybody was committed to do whatever was needed to create us a perfect vacation.

Book direct through our website Discover our amazing in-villa services